Arrive up to 10 mins before class. Instructor will review class list and permit enrolled students entrance into the zoom room. Students who have not paid/booked a class will not be granted access past the waiting room.
LATE ENTRY IS NOT ALLOWED once class has started.
Classroom Policies + Troubleshooting
Your safety is our utmost concern. We have worked hard to provide an online class environment that lives up to our IN STUDIO standards. As online classes do not allow instructors to be with students in person, being able to see students is necessary to provide adequate instruction.
Our safety policy, requires ALL students to have their webcam turned ON while attending online classes. Students who fail to follow this guideline will not be allowed to participate and will be removed from the classroom. If you have any concerns, please make sure to contact the studio beforehand.
Microphone: Your microphone will automatically be muted when you enter the class. You may turn on your microphone to chat with other students before instruction starts. However to begin class the instructor must be the only one with a microphone on so that instruction can be clear.
Video Setup: The top right corner of your screen should say “Speaker View.” In “Speaker View” hover over the instructor’s video. Click on the three small dots and choose the option to pin the instructor to full screen mode.
Chat: To ask questions during class, please use the chat feature instead of unmuting your microphone. Type your questions publicly or privately. Instructors will do their best to answers questions during or after class.